Safe recruitment of staff is vital when providing support to a vulnerable client group.
Our recruitment procedures follow CQC best practice, incorporating the latest ISA/DBS checks. We work very hard to maintain a low rate of staff turnover ensuring care and support is provided by an experienced knowledgeable team.
All our staff undergo an extensive induction period, mentored and supervised by experienced staff, and have access to individual supervision/appraisal sessions with their supervisors at least six times a year. We work hard to be an excellent employer, providing great benefits and support to all of our hard-working support team.
It is our policy to offer staff a career structure within the company, progressing from Support Worker through Senior Support Worker to Team Leader, Care coordinator and on to Management roles. Staff can also take on additional roles including key working and champions in specialist areas.
During their individually tailored induction programme, all new staff are supported to complete the Care Certificate. In addition to a wide range of regular mandatory training, staff are encouraged to progress on to take their Diploma Level 2 & 3 in Health & Social care and for more experienced staff we provide access to a range of management training, including the Diploma Level 5 in Health & Social Care.
Further training in specialist areas such as NAPPI (non abusive psychological and physical intervention), Autism, Dementia, PDA, Epilepsy etc. is also provided. We want the staff at Carricks Brook to excel and grow and are provide a range of support and guidance to enable all staff to reach their potential.
Many of the Carricks Brook training courses are accessed through an online training platform called Altura, you can access this from our training room or from anywhere with internet making it easier to fit your training courses in around home life. Hamish is happy to chat through and support any of your training needs. As resident needs change, the training is adapted so that all staff can support the residents to their fullest.